Microsoft code didnt download on pc

Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft account Microsoft Store Microsoft account dashboard More Important: If you or your family have multiple Microsoft accounts, make sure you're signed in to the one to which you want to apply the gift card or code. Once a code has been redeemed, it can't be redeemed again.

There are a couple of places you can look for your content after redeeming a code. You can give the code to a friend since you no longer need to redeem it. If you purchased this code, try contacting the retailer you purchased it from for assistance. Gift cards can't be used to shop at Microsoft Store retail locations. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.

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System Requirements Minimum Your device must meet all minimum requirements to open this product OS Windows 10 version I was asked to use my phone to recieve a verification code. I recieved a code after trying 3 times, but I recieved it from a weird phonenumber with a german flag as profile picture. I didnt trust it and tried again sending a code.

Microsoft told me to try again next day. Both my microsoft account are blocked. When trying to unblock them i get a verification code from weird random numbers. I dont trust these codes and didnt use them in any way. I cant seem to find any other way to unblock my accounts.

You may have more than 1 code in the box for some products, please check for this. If you have consumed a DLC code you can't download the content until you have a copy of the base game. View in thread. The game content should then appear on the My Games page, you can download it from there. March Yeah, but what happens when it doesn't appear under "My games".

I've refreshed my library, restarted the app numerous times. Not there. This should be the most obvious thing when you redeem a game. There is some issue with redeeming codes at the moment.

I purchased Andromeda and the code works but does not enable the game in the Library client or browser. OldDogBrown Hi, I can see the game on your account.

If you have already redeemed Microsoft from your pre-paid card, follow these instructions to install Office. Get more info about installing Office. Get more info about using product keys with Office. Go to Order history. If the above steps don't work, in the confirmation email for your order, select Install Office. Select Copy to copy the product key, and then select Install.

Get more info about installing Visual Studio. If you have any questions or problems, contact Visual Studio subscriptions support. Get more info about Visual Studio subscriptions. To find your Windows product key, see Find your Windows product key. If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account.

If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them. For more info about a Microsoft subscription, see Manage your Microsoft subscription purchased through a third party. If you can't find an app or you found it, but can't install it, here are some reasons why you might not see it:. The app isn't available in your country or region.

Not all apps are available worldwide. An app available in France might not be available in Germany. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear.

Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Learn more about Family Safety. The app is no longer available.